Airlink Testimonials

A fantastic, reliable and efficient service from a friendly, family run business.

I spent my Easter at Bluesfest. I had to get from Gold Coast Airport to New Brighton. Airlink Express provide an alternative to Taxi/Uber. If you want to be sure that someone will be there to take you  from and to the airport without any mucking around, Airlink Express provides an excellent, friendly service. I would certainly not hesitate to book them again in the future if required.

Thank you for the on time pick up to the airport. That type of professional customer service makes one’s travelling experience far less stressful.

As a last minute I googled Airlink for our transfer and was very happy with a quick response from Trudie and the fact that they could accommodate us at such short notice! We booked 3 transfers and Ivan was not only punctual but a delight to listen to with all his knowledge of the Gold Coast. On the way back to the airport, I was taking notes for recommendations for ‘next time’. A clean and comfortable way to travel. We felt very safe with Ivan. Could not ask for more! Reasonably priced too.

Trudie and Ivan were a pleasure to deal with. Had two fantastic transfers with a comfortable and safe car seat for my 1 year old. Great service and great value for money! Would definitely recommend and use again.

Wonderful service, kind, polite very easy process & great communication. Highly recommend.

Airlink Express were fantastic. Trudie and Ivan are a pleasure to deal with. They organised and installed child restraints for my 3 young children. Also had room for 4 adults and plenty of room for all our luggage including a large pram.

Ivan was our driver and he was fantastic. Our flight was delayed an hour and still happy!! Great service, lovely van very clean and prompt pickup for return to airport. Highly recommend Airlink as your choice of transport when in the GC!!

Highly recommend Airlink Express for airport transfers on the Gold Coast. It was easy to organise and no fuss to provide a car seat for my 14 month old son. They were friendly and on time.

Highly recommend Airlink Express Transfers, they are awesome. Trudie is lovely to deal with, communication was excellent, and they had no problem providing a car seat for our 3 year old at no extra cost. Our drivers were fantastic and very friendly, we are coming back next year, I will be booking with Trudie and Ivan again. Thanks so much!

A wonderful, efficient and cost effective service. Both Trudie and Ivan are friendly and helpful which made our arrival and departure enjoyable. We will be using their services again when we’re back on the Gold Coast. Thanks guys!

From the initial phone conversation with Trudie I felt very comfortable to book and pay up months in advance for a return trip from Coolangatta Airport to my hotel in Surfers Paradise. I was given a confirmation text to my mobile the day before each trip with personal phone numbers if I needed to contact the drivers. I have never had that before in Australia or Europe. Once I had landed I was met with Ivan and my name card right outside the departure door to baggage claim, I did not need to look for him. He took the shortest trip to Surfers which was amazing during peak hour. On my return trip Trudie was at my hotel right at the exact time she mentioned. Again during peak hour she took the shortest trip possible. I will recommend Airlink Express to everyone and I will always use them from now now. Thank you so much Trudie and Ivan you really are the best!

Hi Ivan, A massive thank you for your kindness and patience in waiting nearly 90 minutes for me to get me from Coolangatta to Byron Bay last night. This was incredible service and I really appreciate it. Please see a review I have posted on Facebook.

Last October we arrived at Coolangatta Airport to be cheerfully greeted by Ivan who took us to Runaway Bay. A week later a cheerful Trudie collected us and took us back to the airport again. We cannot speak highly enough of Airlink Express. Their professionalism and PR skills are to be highly recommended. Their services are guaranteed by us. Thanks Trudie and Ivan you have two very happy customers.

Very efficient way of getting from A to B. Reliable and punctual, vehicle was clean. Communication was direct, friendly and clear. The driver was very professional. Overall a very pleasant experience. We will definitely use this service again and would highly recommend them to others.

Ivan and Trudie were a pleasure to deal with. Our flight was delayed and Ivan was more than happy to wait around. Recommend for families travelling as baby seats come at no additional charge. Won’t hesitate to use them again for future travel.

Trudie and Ivan provided wonderful customer service, from booking to picking us up spot on time and delivering us to our destination safely. I will be recommending this business to all our friends.

Cannot say a bad word about this business – communication from the get go was outstanding! We were an hour late to arrive and there they were waiting with a big smile on their face. Trudie helped us with our pram and bags and was so chatty and kind, then Ivan on the return ride was delightful, such a lovely couple, helpful, kind, funny and all round good people. They also supplied a booster seat for my 4yeaar old granddaughter which was a great help. Will definitely use this local business again without a second thought, thank you so much Trudie and Ivan for everything you do, you go above and beyond!!

Hi Trudie, You helped us out last week with car seats and transport from the airport to our hotel and back as well as a daytrip to Sea World. Thank you for your wonderful service, it was lovely to be collected and dropped off with the kids in booster seats. You made our life so much easier. Thank you.

Excellent transfer service for families requiring car seats. Seat was installed correctly as well.

Very friendly and professional service. Confirmed transfers by text the day before and assisted with luggage. Very accommodating for children and provided pre-fitted rear-facing car seat on request for my 7 month old child.

My husband, myself and our 2 year old daughter were traveling from Gold Coast Airport to Byron Bay and back and used Airlink Express for both trips. Trudie took us to Byron and Ivan brought us back. They are both friendly and easy going people and both vans were spacious, clean and most importantly had a front facing car seat for our daughter. We will definitely use their service again and recommend them to anyone.

Very happy with Airlink Express and the excellent service we experienced. Nothing was too much trouble and Trudie and Ivan were able to fit us in at late notice over a very busy period. Thanks guys!

Always on time, always with a smile, absolutely the best airport transfer in South East Queensland.

Airlink Express were a pleasure to deal with. Amazing friendly service from both Trudie and Ivan who were prompt and helpful at both ends of our trip. As we were travelling with an infant, they were able to provide a suitable child restraint, and there was more than enough room for all our luggage, pram and portacot. Would highly recommend and would use again when we are next travelling to the Gold Coast.

I just want to thank you for your prompt, efficient & friendly service on my recent pick up at Coolangatta Airport. I enjoyed the experience thoroughly & would have no hesitation in recommending you to all my friends. See you next time.

We run the National Circus Festival in Mullumbimby and Trudie and Ivan literally came to the rescue – helping us transport many of our artists and crew beautifully, to schedule and at a very reasonable price! I would recommend Airlink to anyone looking for professional, reliable and FRIENDLY transport!

Both Trudie and Ivan were friendly, helpful and had great communication. From the booking process to meeting us at the airport, to taking us to and from theme parks and then back to the airport, it was seemless. We particularly appreciated how easy they made it with two small children, providing seats for them, and helping with luggage. My boys loved ‘Trudie’s van’. The pricing was also very reasonable for a private transfer and the service provided. Clean and well maintained vehicles and both very safe drivers.

Great service and would definitely use again. Were able to provide a baby seat with no extra charge. Driver was there to meet us when we landed and was early picking us up on the way back to the airport. Thanks!

Great service. We had a baby and they provided rear facing baby seats both ways from the airport and Surfers Paradise. They were also very friendly and were always early to pick us up!

Airlink Express are punctual, on time and provide a friendly service. Ivan was our driver on pick up and return to Surfers Paradise. He was bubbly and friendly. Answering all our questions about the area and was great to chat to. We have used this company a few times and highly recommend.

Yes, awesome experience with the Airlink service thank you.  Was met by driver Jason on the way in – a fellow Kiwi!  Had a good laugh with Ivan on the way out  – unfortunately the Roosters did a job on my Sea Eagles! Thanks again team.

Extremely professional and quick in dealing with a large group all changing their individual transfers. As an Agent, I cannot express my thanks for the ease of booking and service with Airlink Express. We will be recommending them for all clients.

Thank you to both Trudie and Ivan for your exceptional service. Travelling with a 10 month old child is difficult at the best of times. You both ensured a smooth transfer to and from our hotel, were on time and had the appropriate child restraint. We will see you again on our next QLD trip.

Excellent service. Ivan was at the Airport to meet us with a signboard upon our arrival and was on time to collect us for our return. Thank you for taking the stress out of organising transport to/from OOL Airport. A bonus was not having to take a car seat with us as this is provided with the service.

Fantastic service. With short notice Trudie organised our transport for 7 ladies to the airport. Thank you also to our driver Ivan. Very highly recommended!

Communication was fantastic from the start and Trudie and her team were more than happy to accommodate our requests. This made traveling with 4 small children much easier and seamless transfers to/from the airport! Thank you!!

From our first call to Trudie to Ivan meeting us at Coolangatta Airport, everything went so smoothly and effortlessly! Ivan was punctual, very friendly and helpful with local knowledge. Airlink Express will be our first choice for transfers for our future trips!

Travelling to and from the airport from home with a baby, a preschooler, three cases, a travel cot and a stroller? No problem! Ivan was fantastic and a lovely guy to talk to. He was 10 minutes early for pickup from our place, and he was waiting right there at arrivals for us when we got back. The car seats were already set up and ready to go for our kids. It was a quick, pleasant and friendly trip! We were stressing about how much luggage we had to carry (thanks to our baby) and how much parking at the airport for 10+ days can cost. This was the perfect solution, easy to book, and affordable. All information was set out clearly, and the confirmation text messages the day before transfer were a great reassurance. Trudie and Ivan, thank you so much. I’d definitely recommend Airlink to anyone travelling with a young family!

Amazing service from the initial email and call to the drop off at the airport!! Then back the other way too!! Helped with the luggage, supplied car seat for toddler and a safe and comfortable ride. My wife, child, 5 large suitcases, baby seat, pram and portacot will never be able to thank you enough!! I cannot rate this service highly enough. I live in Byron and regularly fly out of Gold Coast and will never use another company for getting to or from. Thank you so much.

I used Airlink Express on a recent visit to Brisbane and the Gold Coast. I was very impressed with the personal, caring service I received from Ivan my driver. The service was on time, door to door and no going via other hotels and resorts to pick up other people, which adds extra time on the trip. Thank you Airlink I will look forward to seeing you on my next visit.