What Our Delighted Customers Have Said About Us
Prompt Efficient Service
I just want to thank you for your prompt, efficient & friendly service on my recent pick up at Coolangatta Airport. I enjoyed the experience thoroughly & would have no hesitation in recommending you to all my friends. See you next time.
Thank you to both Trudie and Ivan for your exceptional service. Travelling with a 10 month old child is difficult at the best of times. You both ensured a smooth transfer to and from our hotel, were on time and had the appropriate child restraint. We will see you again on our next QLD trip.
Friendly & Professional
Very friendly and professional service. Confirmed transfers by text the day before and assisted with luggage. Very accommodating for children and provided pre-fitted rear-facing car seat on request for my 7 month old child.
Ivan and his team were the most reliable friendly people to deal with and all vehicles were immaculately clean. Booking was so easy and a delight, with fast responses from Trudie. I will always use Airlink Express for my transfers from Byron Bay to Gold Coast as they offer outstanding service.
First Choice for Transfers
From our first call to Trudie to Ivan meeting us at Coolangatta Airport, everything went so smoothly and effortlessly! Ivan was punctual, very friendly and helpful with local knowledge. Airlink Express will be our first choice for transfers for our future trips!
You made our life so much easier
Hi Trudie, You helped us out last week with car seats and transport from the airport to our hotel and back as well as a daytrip to Sea World. Thank you for your wonderful service, it was lovely to be collected and dropped off with the kids in booster seats. You made our life so much easier. Thank you.
Professional Customer Service
Thank you for the on time pick up to the airport. That type of professional customer service makes one’s traveling experience far less stressful.
Fantastic Reliable Service
A fantastic, reliable and efficient service from a friendly, family run business.
Communication was fantastic from the start and Trudie and her team were more than happy to accommodate our requests. This made traveling with 4 small children much easier and seamless transfers to/from the airport! Thank you!!
Trudie and Ivan you really are the best!
From the initial phone conversation with Trudie I felt very comfortable to book and pay up months in advance for a return trip from Coolangatta Airport to my hotel in Surfers Paradise. I was given a confirmation text to my mobile the day before each trip with personal phone numbers if I needed to contact the drivers. I have never had that before in Australia or Europe. Once I had landed I was met with Ivan and my name card right outside the departure door to baggage claim, I did not need to look for him. He took the shortest trip to Surfers which was amazing during peak hour. On my return trip Trudie was at my hotel right at the exact time she mentioned. Again during peak hour she took the shortest trip possible. I will recommend Airlink Express to everyone and I will always use them from now now. Thank you so much Trudie and Ivan you really are the best!
Excellent Transfer Service
Excellent transfer service for families requiring car seats. Seat was installed correctly as well.
Very efficient service from start to end. Very friendly and helpful person I contacted, confirmed all details the day prior to my arrival, the driver met me inside the Brisbane Terminal with a sign displaying my name. Helped me with my luggage and I didn’t have to wait for anyone else so it was a quick pickup. Also very reasonably priced, highly recommend.
Amazing service from the initial email and call to the drop off at the airport!! Then back the other way too!! Helped with the luggage, supplied car seat for toddler and a safe and comfortable ride. My wife, child, 5 large suitcases, baby seat, pram and portacot will never be able to thank you enough!! I cannot rate this service highly enough. I live in Byron and regularly fly out of Gold Coast and will never use another company for getting to or from. Thank you so much.
A wonderful, efficient and cost effective service. Both Trudie and Ivan are friendly and helpful which made our arrival and departure enjoyable. We will be using their services again when we’re back on the Gold Coast. Thanks guys!
Highly recommend Airlink Express Transfers, they are awesome. Trudie is lovely to deal with, communication was excellent, and they had no problem providing a car seat for our 3 year old at no extra cost. Our drivers were fantastic and very friendly, we are coming back next year, I will be booking with Trudie and Ivan again. Thanks so much!
I will definitely use them again
My husband and I used Airlink Express Airport Transfers recently for our trip and I have to highly recommend them. The service from the start was great, the lady I dealt with on the phone was very polite and efficient, they were on time and the driver, Ivan was a very jolly man who gave us many laughs along the ride. I will definitely use them again and recommend them to family and friends as you so often don’t get great customer service anymore.
I used Airlink Express Airport Transfers again. Highly recommend them as a reliable and professional service. Thanks guys!
See you again next year!
I spoke with Trudie on the phone who was extremely helpful & friendly. The driver was waiting at the airport for me even though my flight was delayed which was a huge relief and I was very thankful. I would not hesitate to recommend Airlink Express Airport Transfers to any one traveling to the Gold Coast. See you again next year!
Excellent stuff guys!
Extremely professional and quick in dealing with a large group all changing their individual transfers. As an Agent, I cannot express my thanks for the ease of booking and service with Airlink Express. We will be recommending them for all clients.
Thanks so much guys
We run the National Circus Festival in Mullumbimby and Trudie and Ivan literally came to the rescue – helping us transport many of our artists and crew beautifully, to schedule and at a very reasonable price! I would recommend Airlink to anyone looking for professional, reliable and FRIENDLY transport!
Thank you Airlink
I used Airlink Express on a recent visit to Brisbane and the Gold Coast. I was very impressed with the personal, caring service I received from Ivan my driver. The service was on time, door to door and no going via other hotels and resorts to pick up other people, which adds extra time on the trip. Thank you Airlink I will look forward to seeing you on my next visit.
A Pleasure to Deal With
Ivan and Trudie were a pleasure to deal with. Our flight was delayed and Ivan was more than happy to wait around. Recommend for families travelling as baby seats come at no additional charge. Won’t hesitate to use them again for future travel.
Yes, awesome experience with the Airlink service thank you. Was met by driver Jason on the way in – a fellow Kiwi! Had a good laugh with Ivan on the way out – unfortunately the Roosters did a job on my Sea Eagles! Thanks again team.
Last Minute Quick Response
As a last minute I googled Airlink for our transfer and was very happy with a quick response from Trudie and the fact that they could accommodate us at such short notice! We booked 3 transfers and Ivan was not only punctual but a delight to listen to with all his knowledge of the Gold Coast. On the way back to the airport, I was taking notes for recommendations for ‘next time’. A clean and comfortable way to travel. We felt very safe with Ivan. Could not ask for more! Reasonably priced too.
Always on Time
Always on time, always with a smile, absolutely the best airport transfer in South East Queensland.
Highly recommend Airlink
Ivan was our driver and he was fantastic. Our flight was delayed an hour and still happy!! Great service, lovely van very clean and prompt pickup for return to airport. Highly recommend Airlink as your choice of transport when in the GC!!
Thanks so much
Hi Ivan, A massive thank you for your kindness and patience in waiting nearly 90 minutes for me to get me from Coolangatta to Byron Bay last night. This was incredible service and I really appreciate it. Please see a review I have posted on Facebook.