Airlink Testimonials

What Our Delighted Customers Have Said About Us

Very Efficient

Very efficient way of getting from A to B. Reliable and punctual, vehicle was clean. Communication was direct, friendly and clear. The driver was very professional. Overall a very pleasant experience. We will definitely use this service again and would highly recommend them to others.

Margaretha Brus

Wonderful Customer Service

Trudie and Ivan provided wonderful customer service, from booking to picking us up spot on time and delivering us to our destination safely. I will be recommending this business to all our friends.

Sanyi Szauber

Thank you Airlink

I used Airlink Express on a recent visit to Brisbane and the Gold Coast. I was very impressed with the personal, caring service I received from Ivan my driver. The service was on time, door to door and no going via other hotels and resorts to pick up other people, which adds extra time on the trip. Thank you Airlink I will look forward to seeing you on my next visit.

Denise Hannent

Outstanding Service

Ivan and his team were the most reliable friendly people to deal with and all vehicles were immaculately clean. Booking was so easy and a delight, with fast responses from Trudie. I will always use Airlink Express for my transfers from Byron Bay to Gold Coast as they offer outstanding service.

Sandy Mitchell

Thanks so much

Hi Ivan, A massive thank you for your kindness and patience in waiting nearly 90 minutes for me to get me from Coolangatta to Byron Bay last night. This was incredible service and I really appreciate it. Please see a review I have posted on Facebook.

Michael Quinlan

Wonderful Service

A wonderful, efficient and cost effective service. Both Trudie and Ivan are friendly and helpful which made our arrival and departure enjoyable. We will be using their services again when we’re back on the Gold Coast. Thanks guys!

Annie Edgley

Highly Recommend

Highly recommend Airlink Express Transfers, they are awesome. Trudie is lovely to deal with, communication was excellent, and they had no problem providing a car seat for our 3 year old at no extra cost. Our drivers were fantastic and very friendly, we are coming back next year, I will be booking with Trudie and Ivan again. Thanks so much!

Megan Howe

Cheerful and Professional

Last October we arrived at Coolangatta Airport to be cheerfully greeted by Ivan who took us to Runaway Bay. A week later a cheerful Trudie collected us and took us back to the airport again. We cannot speak highly enough of Airlink Express. Their professionalism and PR skills are to be highly recommended. Their services are guaranteed by us. Thanks Trudie and Ivan you have two very happy customers.

Betty Hunter

Exceptional Service

Thank you to both Trudie and Ivan for your exceptional service. Travelling with a 10 month old child is difficult at the best of times. You both ensured a smooth transfer to and from our hotel, were on time and had the appropriate child restraint. We will see you again on our next QLD trip.

Trevor Payne

Excellent Service

Excellent service. Ivan was at the Airport to meet us with a signboard upon our arrival and was on time to collect us for our return. Thank you for taking the stress out of organising transport to/from OOL Airport. A bonus was not having to take a car seat with us as this is provided with the service.

Brian Rose

You made our life so much easier

Hi Trudie, You helped us out last week with car seats and transport from the airport to our hotel and back as well as a daytrip to Sea World. Thank you for your wonderful service, it was lovely to be collected and dropped off with the kids in booster seats. You made our life so much easier. Thank you.

Jacqui McGuire

A Pleasure to Deal With

Ivan and Trudie were a pleasure to deal with. Our flight was delayed and Ivan was more than happy to wait around. Recommend for families travelling as baby seats come at no additional charge. Won’t hesitate to use them again for future travel.

Michael Leiva

First Choice for Transfers

From our first call to Trudie to Ivan meeting us at Coolangatta Airport, everything went so smoothly and effortlessly! Ivan was punctual, very friendly and helpful with local knowledge. Airlink Express will be our first choice for transfers for our future trips!

Teressa Weeks

Trudie and Ivan you really are the best!

From the initial phone conversation with Trudie I felt very comfortable to book and pay up months in advance for a return trip from Coolangatta Airport to my hotel in Surfers Paradise. I was given a confirmation text to my mobile the day before each trip with personal phone numbers if I needed to contact the drivers. I have never had that before in Australia or Europe. Once I had landed I was met with Ivan and my name card right outside the departure door to baggage claim, I did not need to look for him. He took the shortest trip to Surfers which was amazing during peak hour. On my return trip Trudie was at my hotel right at the exact time she mentioned. Again during peak hour she took the shortest trip possible. I will recommend Airlink Express to everyone and I will always use them from now now. Thank you so much Trudie and Ivan you really are the best!

Connie Colosimo

Amazing Service

Amazing service from the initial email and call to the drop off at the airport!! Then back the other way too!! Helped with the luggage, supplied car seat for toddler and a safe and comfortable ride. My wife, child, 5 large suitcases, baby seat, pram and portacot will never be able to thank you enough!! I cannot rate this service highly enough. I live in Byron and regularly fly out of Gold Coast and will never use another company for getting to or from. Thank you so much.

Scott Levy

Excellent Transfer Service

Excellent transfer service for families requiring car seats. Seat was installed correctly as well.

Ori Henderson-Sapir

Highly Recommend

I used Airlink Express Airport Transfers again. Highly recommend them as a reliable and professional service. Thanks guys!

Lucia Tome

Last Minute Quick Response

As a last minute I googled Airlink for our transfer and was very happy with a quick response from Trudie and the fact that they could accommodate us at such short notice! We booked 3 transfers and Ivan was not only punctual but a delight to listen to with all his knowledge of the Gold Coast. On the way back to the airport, I was taking notes for recommendations for ‘next time’. A clean and comfortable way to travel. We felt very safe with Ivan. Could not ask for more! Reasonably priced too.

Susan Stoppa

Wonderful Service

Wonderful service, kind, polite very easy process & great communication. Highly recommend.

Sonya Lecomber

Professional Customer Service

Thank you for the on time pick up to the airport. That type of professional customer service makes one’s travelling experience far less stressful.

Gail Miscamble

Fantastic Reliable Service

A fantastic, reliable and efficient service from a friendly, family run business.

Cheryl Chapple

Friendly & Professional

Very friendly and professional service. Confirmed transfers by text the day before and assisted with luggage. Very accommodating for children and provided pre-fitted rear-facing car seat on request for my 7 month old child.

Melanie Considine

Prompt Efficient Service

I just want to thank you for your prompt, efficient & friendly service on my recent pick up at Coolangatta Airport. I enjoyed the experience thoroughly & would have no hesitation in recommending you to all my friends. See you next time.

Geoff McGeachie

Highly Recommend

Very efficient service from start to end. Very friendly and helpful person I contacted, confirmed all details the day prior to my arrival, the driver met me inside the Brisbane Terminal with a sign displaying my name. Helped me with my luggage and I didn’t have to wait for anyone else so it was a quick pickup. Also very reasonably priced, highly recommend.

Linda Exten

I will definitely use them again

My husband and I used Airlink Express Airport Transfers recently for our trip and I have to highly recommend them. The service from the start was great, the lady I dealt with on the phone was very polite and efficient, they were on time and the driver, Ivan was a very jolly man who gave us many laughs along the ride. I will definitely use them again and recommend them to family and friends as you so often don’t get great customer service anymore.

Heidi Talbot

Highly recommend Airlink

Ivan was our driver and he was fantastic. Our flight was delayed an hour and still happy!! Great service, lovely van very clean and prompt pickup for return to airport. Highly recommend Airlink as your choice of transport when in the GC!!

Justine Goodman

Always on Time

Always on time, always with a smile, absolutely the best airport transfer in South East Queensland.

Garry Howarth

Fantastic Communication

Communication was fantastic from the start and Trudie and her team were more than happy to accommodate our requests. This made traveling with 4 small children much easier and seamless transfers to/from the airport! Thank you!!

Simone Licari

Awesome Experience

Yes, awesome experience with the Airlink service thank you.  Was met by driver Jason on the way in – a fellow Kiwi!  Had a good laugh with Ivan on the way out  – unfortunately the Roosters did a job on my Sea Eagles! Thanks again team.

Scott Adams

Fantastic Service

Fantastic service. With short notice Trudie organised our transport for 7 ladies to the airport. Thank you also to our driver Ivan. Very highly recommended!

Sheryl Paull

Thanks so much guys

We run the National Circus Festival in Mullumbimby and Trudie and Ivan literally came to the rescue – helping us transport many of our artists and crew beautifully, to schedule and at a very reasonable price! I would recommend Airlink to anyone looking for professional, reliable and FRIENDLY transport!

Simone, Mullum Circus Fest

Excellent stuff guys!

Extremely professional and quick in dealing with a large group all changing their individual transfers. As an Agent, I cannot express my thanks for the ease of booking and service with Airlink Express. We will be recommending them for all clients.

Jilda Jack

See you again next year!

I spoke with Trudie on the phone who was extremely helpful & friendly. The driver was waiting at the airport for me even though my flight was delayed which was a huge relief and I was very thankful. I would not hesitate to recommend Airlink Express Airport Transfers to any one traveling to the Gold Coast. See you again next year!

Rick Spina